Delivery Information

Delivery Information

We use a variety of reputable shipping companies to deliver carpet and flooring to our customers. Each of these companies have their own policies regarding dates and times of delivery. We will provide you, the customer, with all the information regarding your order as soon as we place the order for shipping. Once the appropriate shipping company has picked up an order, a bill of lading number is issued. This will be given to you along with the phone number so that you can call and track your shipment if necessary. The freight companies that we use are reputable businesses and all care is taken in getting your order to you promptly and efficiently. There are certain circumstances, which are beyond the control of Floors Floors And More such as: holidays, mechanical failure, etc. Shipping companies are required to speak to the recipient of the order prior to attempting delivery to verify that someone is there to accept the order. It is the consumers responsibility to make arrangements for delivery and if it is a residential delivery to have adequate manpower to offload the material. We offer the choice of commercial delivery (business location with loading dock and lift truck) or residential delivery.

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